There are pockets inside your organization which have intended enhancements to their existing policies, procedures and technology that they wish to change themselves within their business unit, but who is looking at the big picture? (not just the particular system in question that’s difficult to handle or use, although this is a valuable input into the road map)

Who’s working together with the strategy of the organization and business unit and target operating model (TOM), or operating model currently?

Which inputs are you considering on including?

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